Refund policy

Returns & Exchanges

All sales are final and non refundable.

Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or offer refunds once an order has been placed.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery at myrnaluxeco@gmail.com with:
    •    Your order number
    •    A clear photo of the item

We will review your request and, if approved, offer a replacement or store credit.

Exchanges

We do not offer exchanges at this time. Please double check your order before completing your purchase.

Order Changes & Cancellations

Orders cannot be changed or canceled once they have been processed.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered. Please contact your local carrier for assistance.

Contact Us

For any questions or concerns, please email us at:
myrnaluxeco@gmail.com